This Privacy Policy explains how Peaceful Pulse Home Care ("we", "our", or "us") collects, uses, discloses, and protects your personal information when you use our services or visit our website.

1. Information We Collect

We may collect the following types of information:

• Personal information such as name, address, phone number, and email.
• Health information required for home care services (collected and handled in accordance with applicable laws).
• Insurance and billing details for claims and invoicing.
• Technical data such as device information, IP address, and website usage activity.

2. How We Use Your Information

We use your information to:

• Deliver professional home care services.
• Communicate with you regarding care, scheduling, and appointments.
• Process billing and insurance claims.
• Improve our services and website functionality.
• Comply with legal and regulatory requirements.

3. How We Share Your Information

We may share information with:

• Care providers involved in your treatment.
• Insurance companies for claims processing.
• Third-party vendors supporting our operations (e.g., IT, billing, secure communications).
• Government agencies when legally required.

We do not sell your personal information.

4. Data Protection & Security

We use administrative, physical, and technical safeguards to protect your information, including secure email, encrypted systems, and access controls. Only authorized personnel may access your records.

5. Your Rights

You have the right to:

• Access your records.
• Request corrections to inaccurate information.
• Request limitations on how your data is used.
• Request confidential communications.
• File a complaint if you believe your privacy was violated.

6. Cookies & Website Tracking

Our website may use cookies and analytics tools to understand visitor activity and improve user experience. You can disable cookies through your browser settings; doing so may limit certain site functionality.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites. Review the privacy policies of any third-party sites you visit.

8. Policy Updates

We may update this Privacy Policy periodically. The updated version will be posted on our website with the effective date. Please review this page regularly for changes.

9. Contact Us

For questions, requests, or concerns about this Privacy Policy, contact: